Policies and Procedures
Shipping Policy We currently ship to the 50 United States including Alaska and Hawaii, APO/FPO, Canada, US territories, Post Office Boxes or internationally. We offer FREE STANDARD SHIPPING on merchandise orders of $50 or more (see terms and conditions) with the exception of shipments to Alaska, Hawaii, Canada, Internationally and expedited, bulk and wholesale orders. Glittergaloreandmore is not responsible for any items not insured. Delivery confirmation is included in the shipping. All orders will ship within 1-3 business days. Terms and conditions FREE Ground Shipping on orders of $50 or more. Offer valid on orders of $50 or more of merchandise (excluding taxes, gift wrapping and similar charges). All items must ship together including back-orders. Applies only for standard ground shipping. Entire order must be shipped to a single address. Offer not valid on previous purchases. Only applies to orders to be shipped to a valid address in the United States, excluding Alaska and Hawaii. Customer is responsible for all shipping costs for returned merchandise and/or carrier returned packages. Offer not valid on out-of-stock items or cancelled merchandise. This promotional offer may be modified or terminated at any time without notice. We reserve the right to choose the best possible carrier. Processing We process and ship orders Monday through Friday. All orders usually ship within 24 to 48 hours. We ship on Saturdays with special requests. Saturday shipping can incur additional charges. All charges will be confirmed with the customer prior to shipping. Orders placed on holidays and or weekends usually ship on the following business day. Please note that packages do not ship on the following holidays: New Year's Eve, New Year's Day, President's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve and Christmas Day. Please add an additional day or two of transit time for orders placed around these holidays. Please note: Express Delivery to rural addresses may take an extra day or two. When shipping to Alaska and Hawaii, orders usually arrive within two to three business days and do not qualify for free shipping. Expedited Shipping - (phone orders only) Please call customer service Monday through Friday (excluding holidays) at: 623-215-8392 before 3PM Mountain Time and we will work with you to expedite your package(s). Extra shipping and handling charges will apply. We will contact you for approval before we charge your credit card. Address Corrections If, for any reason, UPS corrects your shipping address they will apply a $5.00 charge to your shipping cost which we will add to your order. Note that we will do this independently of our free shipping offer. If UPS returns your package to us due to an incorrect address, customers pays all shipping costs to re-ship customers package to corrected address or pays for actual shipping costs of initial shipment. Return Policy GlitterGaloreandMore.com accepts returns/exchanges within 14 days of receipt on unopened, unused and in resalable condition merchandise less all shipping costs. This includes the cost of free shipping if your order was originally shipped with our free shipping offer. All samples and gift with purchases need to be returned unused if the entire order is being returned or the item offering the gift with purchase is being returned. Unfortunately and without exception, we will not accept returns on open or used items. If you would like to return an unused/unopened item please email or call customer service for a Return Authorization Number and for return/exchange information. Please have available the original invoice and the reason you wish to return the item(s) so we can process this in a timely fashion. No refund will be given without the original receipt and all refunds are subject to approval. All refunds will be in the form of the original credit card used in the original transaction. All return authorizations are valid for no more than twenty one days. Returned merchandise must be received by our returns department within the twenty one day time period. Business Hours: 9:00 a.m to 5:00 p.m. (Mountain Time) Tel: 623-215-8392 email: customer_service @ GlitterGaloreandMore.com If you call please leave your name, telephone number and order number and we will return your call within 24 hours. Please pack merchandise securely in the original shipping package and send it via insured UPS or USPS as all items must be received in resalable condition. Upon receiving and after inspecting the unopened/unused items, if approved, we will credit the original credit card that was used in the original transaction minus all applicable shipping costs. No refund will be issued until we have received the item(s). Refunds usually appear on your credit card statement within one to two billing cycles. Allow 10 days for processing your return once we receive it. Due to possible product tampering GlitterGaloreandMore.com cannot accept returns or exchanges on liquid base products. This policy maintains strict quality control guidelines and ensures that every product that is shipped is guaranteed 100% original manufacturer product. GlitterGaloreandMore.com does not accept returns on special orders, clearance or sale items, custom makeup kits and private label. Out of stock items We update our inventory at the time of shipping, therefore if an item is not available to ship with your order we will contact you about shipping details via email or telephone. Payments We Accept Visa, Mastercard, American Express, Paypal, Money Orders, Cashiers Checks, Google Checkout and Personal Checks. All checks will have to post before any order is shipped. A $20 surcharge will be charged on any returned check. GlitterGaloreandMore.com reserves the right to change these policies/terms and conditions at any time.		Web Site Terms and Conditions of Use 1. Terms By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law. 2. Use License Permission is granted to temporarily download one copy of the materials (information or software) on GlitterGaloreandMore.com’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on GlitterGaloreandMore.com’s web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by GlitterGaloreandMore.com at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format. 3. Disclaimer The materials on GlitterGaloreandMore.com’s web site are provided "as is" GlitterGaloreandMore.com makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, GlitterGaloreandMore.com does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site. 4. Limitations In no event shall GlitterGaloreandMore.com or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on GlitterGaloreandMore.com’s Internet site, even if GlitterGaloreandMore.com or a GlitterGaloreandMore.com authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you. 5. Revisions and Errata The materials appearing on GlitterGaloreandMore.com’s web site could include technical, typographical, or photographic errors. GlitterGaloreandMore.com does not warrant that any of the materials on its web site are accurate, complete, or current. GlitterGaloreandMore.com may make changes to the materials contained on its web site at any time without notice. GlitterGaloreandMore.com does not, however, make any commitment to update the materials. 6. Links GlitterGaloreandMore.com has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by GlitterGaloreandMore.com of the site. Use of any such linked web site is at the user’s own risk. 7. Site Terms of Use Modifications GlitterGaloreandMore.com may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms of Service and Privacy Policy. 8. Governing Law Any claim relating to GlitterGaloreandMore.com’s web site shall be governed by the laws of the State of Arizona without regard to its conflict of law provisions. General Terms and Conditions applicable to Use of a Web Site. Privacy & Security Policy We are committed to protecting your privacy. This privacy Policy relates to your use of "GlitterGaloreandMore.com" (Website) and the collection of your personal information by GlitterGaloreandMore.com. Our collection, use, and disclosure of personal information is set out below: 1. What personal information will we collect? The type of personal information we collect may include: your name your address your email address your telephone numbers your personal preferences how you use our goods and services, such as the type, date, time, location how much you spend information regarding your browsing activity when visiting the Website This information permits us to issue accurate bills and also helps us develop goods and services to suit your needs. 2. How will we use your personal information? Your personal information may be used by us for a number of purposes connected with our business operations, which include: processing your orders or applications performing credit card checks providing you with goods and services billing you or administering your account dealing with requests, enquiries, or and other customer care related activities carrying out market and product analysis and marketing our goods and services generally contacting you about our goods and services registering your details and allocating or offering you promotions, rewards, discounts or other benefits carrying out any activity in connection with a legal, governmental, or regulatory requirement in connection with legal proceedings and crime or fraud prevention, detection or prosecution If you do not provide us with the personal information we require, we will not be able to supply you with our goods and services. We may also use your personal information for purposes related to those described above, which would be reasonably expected by you. For example, we may use your personal information to send you marketing materials to keep you informed about our goods and services or to conduct research in order to provide better service to you. You will be able to opt out of receiving marketing material from us when you register with us or purchase goods and services from us. To opt out of receiving our marketing materials after you initially choose to receive such material, please email us at info@GlitterGaloreandMore.com. Please note that from time to time we may still need to send you essential information about your account or changes to the way we provide you goods and services. 3. How we share your personal information with others We may disclose your personal information to, or receive personal information from: credit providers or credit reporting agencies, for the purposes permitted under the Privacy Act law enforcement agencies, to assist in the prevention of criminal activities our service and content providers, dealers and agents, for purposes that are related to providing you with goods and services that would be reasonably expected. Unless you consent, we will not disclose your personal information to other third parties, unless they have contracted with us to keep the information confidential, or are subject to obligations to protect your personal information. From time to time, we may also provide statistical information about sales, trading patterns, and navigation techniques to third parties. This statistical data will comprise data collected about you and other customers to form aggregate results. It will not include any personal information that identifies you as our customer. Any changes to our personal information collection policy will be posted on this Website. By using the Website, you consent to the collection of personal and other information by "GlitterGaloreandMore.com". 4. How we use information derived through the use of cookies We also receive and store certain types of information when you interact with us on the Website. This information is provided through the use of cookies, which are alphanumeric identifiers that are placed on your computer's hard drive via your web browser. Cookies enable our systems to recognise your browser and welcome you back to the Website. By disabling cookies, you may not be able to use some of the features offered by our Website. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable cookies or warn you when cookies are used. We recommend that you set your computer to allow our cookies, otherwise you may not be able to shop with us. Our cookies do not send us any information about your computer or any other information on your hard drive. 5. How can you access your personal information Upon your request, we will take reasonable steps to let you know, generally, what sort of personal information we hold, for what purposes and how we collect, use and disclose that information. Upon your request, we will provide you access to your personal information that we hold, except in certain prescribed circumstances relating to, for example, emergencies or law enforcement issues. 6. Other useful information regarding privacy You should always sign-out or close your browser once you have finished shopping with us online. This is to ensure that others cannot access your personal information and correspondence. Be particularly careful if you share a computer with someone or are using a computer in a public place like a library or Internet café. Please remember that you are solely responsible for maintaining the secrecy of your account username and password. Please be careful and responsible whenever you are using the Internet and our Website. 7. How can you contact us? If you have any questions or concerns, please contact us via the following methods: email: Angelica @ GlitterGaloreandMore.com phone/fax: (623) 215-8392 write: P.O. Box 6208 Goodyear, AZ 85338 Security Policy We want to ensure that all of our customers can shop with complete confidence on our Website. We use a secure transaction environment for commerce on the Website. When placing an online order using our online ordering page you are redirected to a secure transaction server which uses Secure Sockets Layer (SSL) encryption technology to ensure your shopping experience is safe and secure at all times. SSL is the encryption system used by most reputable e-commerce sites.SSL is compatible with Mozilla Firefox (Firefox), Microsoft Internet Explorer (Internet Explorer), Netscape and most other browsers. All information that passes from you to us via this service is encrypted. This makes it almost impossible for your information to be read by an unauthorised party, as long as your browser and local network support the use of encrypted data transmissions. You may know when transmitted data is safe by the appearance of a security notice when you enter a secure page. In addition, a secure icon will appear on your browser. For Firefox and Internet Explorer, this is a padlock icon. Secure web pages can also be identified by their URL: they begin with 'https://', while standard pages begin with 'http://'. In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.