| Shipping
Policy
We
currently ship to the 50 United States including Alaska and
Hawaii, APO/FPO, Canada, US territories, Post Office Boxes
or internationally.
We
offer FREE STANDARD SHIPPING on merchandise orders of $50
or more (see terms and conditions) with the exception of shipments
to Alaska, Hawaii, Canada, Internationally and expedited,
bulk and wholesale orders.
Glittergaloreandmore
is not responsible for any items not insured. Delivery confirmation
is included in the shipping. All orders will ship within 1-3
business days.
Terms
and conditions
FREE
Ground Shipping on orders of $50 or more.
* Offer valid on orders of $50 or more of merchandise (excluding
taxes, gift wrapping and similar charges).
* All items must ship together including back-orders.
* Applies only for standard ground shipping.
* Entire order must be shipped to a single address.
* Offer not valid on previous purchases.
* Only applies to orders to be shipped to a valid address
in the United States, excluding Alaska and Hawaii.
* Customer is responsible for all shipping costs for returned
merchandise and/or carrier returned packages.
* Offer not valid on out-of-stock items or cancelled merchandise.
* This promotional offer may be modified or terminated at
any time without notice.
* We reserve the right to choose the best possible carrier.
Processing
We
process and ship orders Monday through Friday. All orders
usually ship within 24 to 48 hours. We ship on Saturdays with
special requests. Saturday shipping can incur additional charges.
All charges will be confirmed with the customer prior to shipping.
Orders
placed on holidays and or weekends usually ship on the following
business day. Please note that packages do not ship on the
following holidays: New Year's Eve, New Year's Day, President's
Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas
Eve and Christmas Day. Please add an additional day or two
of transit time for orders placed around these holidays.
Please
note: Express Delivery to rural addresses may take an extra
day or two.
When
shipping to Alaska and Hawaii, orders usually arrive within
two to three business days and do not qualify for free shipping.
Expedited
Shipping - (phone orders only)
Please
call customer service Monday through Friday (excluding holidays)
at: 623-215-8392 before 3PM Mountain Time and we will work
with you to expedite your package(s). Extra shipping and handling
charges will apply. We will contact you for approval before
we charge your credit card.
Address Corrections
If,
for any reason, UPS corrects your shipping address they will
apply a $5.00 charge to your shipping cost which we will add
to your order. Note that we will do this independently of
our free shipping offer. If UPS returns your package to us
due to an incorrect address, customers pays all shipping costs
to re-ship customers package to corrected address or pays
for actual shipping costs of initial shipment.
Return Policy
GlitterGaloreandMore.com
accepts returns/exchanges within 14 days of receipt on unopened,
unused and in resalable condition merchandise less all shipping
costs. This includes the cost of free shipping if your order
was originally shipped with our free shipping offer. All samples
and gift with purchases need to be returned unused if the
entire order is being returned or the item offering the gift
with purchase is being returned. Unfortunately and without
exception, we will not accept returns on open or used items.
If
you would like to return an unused/unopened item please email
or call customer service for a Return Authorization Number
and for return/exchange information. Please have available
the original invoice and the reason you wish to return the
item(s) so we can process this in a timely fashion. No refund
will be given without the original receipt and all refunds
are subject to approval. All refunds will be in the form of
the original credit card used in the original transaction.
All return authorizations are valid for no more than twenty
one days. Returned merchandise must be received by our returns
department within the twenty one day time period.
Business
Hours:
9:00 a.m to 5:00 p.m. (Mountain Time)
Tel:
623-215-8392
email:
customer_service@GlitterGaloreandMore.com
If you call please leave your name, telephone number and order
number and we will return your call within 24 hours.
Please
pack merchandise securely in the original shipping package
and send it via insured UPS or USPS as all items must be received
in resalable condition. Upon receiving and after inspecting
the unopened/unused items, if approved, we will credit the
original credit card that was used in the original transaction
minus all applicable shipping costs. No refund will be issued
until we have received the item(s). Refunds usually appear
on your credit card statement within one to two billing cycles.
Allow 10 days for processing your return once we receive it.
Due
to possible product tampering GlitterGaloreandMore.com cannot
accept returns or exchanges on liquid base products. This
policy maintains strict quality control guidelines and ensures
that every product that is shipped is guaranteed 100% original
manufacturer product.
GlitterGaloreandMore.com
does not accept returns of special order or clearance sale
items.
Out
of stock items
We
update our inventory at the time of shipping, therefore if
an item is not available to ship with your order we will contact
you about shipping details via email or telephone.
Payments
We
Accept Visa, Mastercard, American Express, Paypal, Money Orders,
Cashiers Checks, Google Checkout and Personal Checks. All
checks will have to post before any order is shipped. A $20
surcharge will be charged on any returned check.
GlitterGaloreandMore.com reserves the right to change these
policies/terms and conditions at any time.
|
|
Privacy
& Security Policy
We
are committed to protecting your privacy.
This
privacy Policy relates to your use of "GlitterGaloreandMore.com"
(Website) and the collection of your personal information by GlitterGaloreandMore.com.
Our collection, use, and disclosure of personal information is
set out below:
1.
What personal information will we collect?
The
type of personal information we collect may include:
* your name
* your address
* your email address
* your telephone numbers
* your personal preferences
* how you use our goods and services, such as the type, date, time,
location
* how much you spend
* information regarding your browsing activity when visiting the
Website This
information permits us to issue accurate bills and also helps
us develop goods and services to suit your needs.
2.
How will we use your personal information?
Your
personal information may be used by us for a number of purposes
connected with our business operations, which include:
* processing your orders or applications
* performing credit card checks
* providing you with goods and services
* billing you or administering your account
* dealing with requests, enquiries, or and other customer care
related activities
* carrying out market and product analysis and marketing our goods
and services generally
* contacting you about our goods and services
* registering your details and allocating or offering you promotions,
rewards, discounts or other benefits
* carrying out any activity in connection with a legal, governmental,
or regulatory requirement in connection with legal proceedings
and crime or fraud prevention, detection or prosecution
If
you do not provide us with the personal information we require,
we will not be able to supply you with our goods and services.
We may also use your personal information for purposes related
to those described above, which would be reasonably expected by
you. For example, we may use your personal information to send
you marketing materials to keep you informed about our goods and
services or to conduct research in order to provide better service
to you. You will be able to opt out of receiving marketing material
from us when you register with us or purchase goods and services
from us. To opt out of receiving our marketing materials after
you initially choose to receive such material, please email us
at info@GlitterGaloreandMore.com. Please note that from time to
time we may still need to send you essential information about
your account or changes to the way we provide you goods and services.
3.
How we share your personal information with others
* We may disclose your personal information to, or receive personal
information from:
* credit providers or credit reporting agencies, for the purposes
permitted under the Privacy Act
* law enforcement agencies, to assist in the prevention of criminal
activities
* our service and content providers, dealers and agents, for purposes
that are related to providing you with goods and services that
would be reasonably expected.
Unless
you consent, we will not disclose your personal information to
other third parties, unless they have contracted with us to keep
the information confidential, or are subject to obligations to
protect your personal information.
From
time to time, we may also provide statistical information about
sales, trading patterns, and navigation techniques to third parties.
This statistical data will comprise data collected about you and
other customers to form aggregate results. It will not include
any personal information that identifies you as our customer.
Any
changes to our personal information collection policy will be
posted on this Website. By using the Website, you consent to the
collection of personal and other information by "GlitterGaloreandMore.com".
4.
How we use information derived through the use of cookies
We
also receive and store certain types of information when you interact
with us on the Website. This information is provided through the
use of cookies, which are alphanumeric identifiers that are placed
on your computer's hard drive via your web browser.
Cookies
enable our systems to recognise your browser and welcome you back
to the Website. By disabling cookies, you may not be able to use
some of the features offered by our Website. Most Internet browsers
are pre-set to accept cookies. If you prefer not to receive cookies,
you can adjust your Internet browser to disable cookies or warn
you when cookies are used.
We
recommend that you set your computer to allow our cookies, otherwise
you may not be able to shop with us. Our cookies do not send us
any information about your computer or any other information on
your hard drive.
5.
How can you access your personal information
Upon
your request, we will take reasonable steps to let you know, generally,
what sort of personal information we hold, for what purposes and
how we collect, use and disclose that information.
Upon
your request, we will provide you access to your personal information
that we hold, except in certain prescribed circumstances relating
to, for example, emergencies or law enforcement issues.
6.
Other useful information regarding privacy
You
should always sign-out or close your browser once you have finished
shopping with us online. This is to ensure that others cannot
access your personal information and correspondence. Be particularly
careful if you share a computer with someone or are using a computer
in a public place like a library or Internet café.
Please
remember that you are solely responsible for maintaining the secrecy
of your account username and password. Please be careful and responsible
whenever you are using the Internet and our Website.
7.
How can you contact us?
If
you have any questions or concerns, please contact us via the
following methods:
email:
info@GlitterGaloreandMore.com
phone:
623-215-8392
write:
22052 W. Casey Lane,
Buckeye, AZ 85326
Security
Policy
We
want to ensure that all of our customers can shop with complete
confidence on our Website. We use a secure transaction environment
for commerce on the Website. When placing an online order using
our online ordering page you are redirected to a secure transaction
server which uses Secure Sockets Layer (SSL) encryption technology
to ensure your shopping experience is safe and secure at all times.
SSL is the encryption system used by most reputable e-commerce
sites.SSL is compatible with Mozilla Firefox (Firefox), Microsoft
Internet Explorer (Internet Explorer), Netscape and most other
browsers.
All
information that passes from you to us via this service is encrypted.
This makes it almost impossible for your information to be read
by an unauthorised party, as long as your browser and local network
support the use of encrypted data transmissions.
You
may know when transmitted data is safe by the appearance of a
security notice when you enter a secure page. In addition, a secure
icon will appear on your browser. For Firefox and Internet Explorer,
this is a padlock icon. Secure web pages can also be identified
by their URL: they begin with 'https://', while standard pages
begin with 'http://'.
In
the event of unauthorised use of your credit card, you must notify
your credit card provider in accordance with its reporting rules
and procedures. |
